Lucky Orange is a website analytics tool that records visitor sessions and shows click, scroll and mouse-movement heatmaps across pages, including dynamic elements such as drop-down menus and pop-ups. It also offers funnels, surveys, live chat and an AI feature that answers questions about visitor behaviour. The product is used as a hosted web application through a browser.
Lucky Orange LLC is based in Overland Park, Kansas, United States, and the public sources name no parent company. Its privacy statement covers visitors in the EU, the EEA, Switzerland and the UK, and refers customers to a data processing addendum. It does not identify the storage regions or data centres it uses, and subprocessor details should be requested from the vendor. As a US entity, it may be subject to US legal access rules for the data it holds. The product is not open source and no self-hosted option is described.