EU sovereignCRMHeadquarters: SE

Planhat: sovereignty score and 8 European alternatives

Planhat is a customer platform for commercial teams, used to manage customer relationships and customer success from one place. The company describes its product as an agentic customer platform in which an AI agent named Pi works alongside the team. It is offered as a web-based platform.

Planhat AB, based in Stockholm, Sweden, is listed in the Swedish company register as the group parent and acts as controller under the privacy policy. The website footer also names Planhat Inc. The terms of service state that the contracting entity is set in the order confirmation: Planhat AB under Swedish law or Planhat, Inc. under Delaware law. The company is venture-funded, and its 2022 round of USD 50 million was led by Sprints Capital. According to its subprocessor disclosure, customers can choose EU-only, US-only or mixed hosting of their data. A European organisation should have the contract name the region and the subprocessors in use.

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Sovereignty score

59 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-2100
Headquartered in the EU: European law applies
Data residency SOV-350
Hosting inside and outside Europe (EU, US)
Cryptographic key sovereignty SOV-360
Key management with a European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-645
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 13, 2026

Headquarters	SE (EU)Verified by hand
Sovereignty model	Vendor-hosted (EU)Verified by hand
Data hosting	EU, USVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Category	CRM
Type	Product
Website	planhat.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Planhat

The European alternatives to Planhat come from our knowledge base of over 7,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

50 European CRM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Planhat

Planhat is headquartered in SE and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Planhat hosts data in EU, US. Exactly what stays within the EU — and what does not — is defined by the vendor's data processing agreement and sub-processor list, not by a setting you control yourself; check those documents for the precise scope, including backups, logs and support access.

Planhat is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Planhat together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Planhat?

It depends on your use case. Strong EU alternatives to Planhat include ADITO, Atomic CRM and Axelor CRM. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Planhat?

Yes. Open-source EU alternatives to Planhat include Atomic CRM and Axelor CRM. These keep your data fully under your own control and let you self-host if you want to.

Is Planhat GDPR-compliant and where is the data hosted?

Planhat is headquartered in SE (EU) and hosts data in EU, US. That makes Planhat an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 13, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in CRM

CRM: Customer relationship management — sales pipelines, contact management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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