Quantum Metric is a digital experience analytics platform that shows how customers use websites and apps, where they run into difficulties and what those problems cost, according to the vendor. Product, digital and analytics teams use it to set priorities. It is delivered as a hosted service with lightweight SDKs and tags for web and mobile, and is also reachable by AI agents through an MCP connection.
Quantum Metric, Inc. is a US company with its address in Monument, Colorado, and affiliates in the United Kingdom, Spain and Germany. Its privacy policy relies on the EU-US Data Privacy Framework and standard contractual clauses for transfers, and states that data may be processed in any country where the company has facilities or uses service providers, including the United States. Hosting locations and an EU data residency option were not stated in public sources. The product is not open source and no self-hosted version is described, so European organisations should confirm hosting arrangements in their contract.