Raynet CRM is a cloud customer relationship management system for small and mid-sized businesses, developed in the Czech Republic. It brings together clients, sales opportunities, activities and follow-ups, with an email inbox linked to CRM data, a mobile app for meeting preparation and business card scanning, and automations that create tasks from incoming inquiries. The product includes Raynet AI, which drafts meeting summaries, reports and emails. Integrations cover Google services and accounting applications.
RAYNET s.r.o. is based in Ostrava in the Czech Republic, within the EU. According to the vendor, customer data is stored in line with the GDPR, which it guarantees in a data processing agreement, and it reports ISO 27001 certification. The service runs on Amazon Web Services, but the vendor's page does not name the data centre region, so it is unclear whether data stays within the EU. The product is offered as a hosted cloud service, and no open-source or self-hosted version is described. European organisations should have the hosting region stated in the data processing agreement.