Riverbed sells network, application and digital experience performance products under the Riverbed name. The range includes network observability (AppResponse and NetProfiler), application observability (APM+), digital experience monitoring (Aternity) and WAN acceleration (SteelHead). Products are delivered as physical or virtual appliances, as cloud variants and, for some products, as SaaS. For government customers the company offers a platform that its website says holds FedRAMP Class D (High) authorisation.
Riverbed Technology LLC is a US company based in California. Since July 2023 it has been owned by Vector Capital, a San Francisco private equity firm, after earlier owners Thoma Bravo and Apollo Global Management. The vendor's website does not state where customer data is hosted. Because the company and its owners are in the United States, US legal reach applies to vendor-hosted services. Appliances and virtual variants can run on the customer's own infrastructure, which keeps traffic and performance data under the organisation's control. The product is not open source.