Shortwave is an AI-centred communications app that started as an email client and, according to the company, is meant to cover all essential business communications. Users can give the AI access to their data while, the website says, keeping control over what the AI does. The app is available for iOS, Android, Mac and Windows, and the service can also be used through a web sign-in.
Shortwave is developed by Shortwave Communications, Inc., a United States company. US law, including the CLOUD Act, may therefore apply to data the company controls, regardless of where its servers are located. The vendor's public pages name neither hosting locations nor sub-processors, and no GDPR data processing agreement is published. A European organisation should review the contract terms and data location carefully before deploying the app.