Survicate is a customer feedback and survey platform for collecting responses from website visitors and customers. It is delivered as a cloud service and integrates with third-party tools. It is aimed at businesses that want to ask visitors and customers questions and analyse the answers. The operator is Survicate S.A., whose registered office is in Warsaw, Poland.
As a Polish company, Survicate S.A. is established in the European Union, so EU data protection law governs its contracts. Its privacy policy describes the service as running on Amazon Web Services infrastructure, and an AWS entity with a Luxembourg and Ireland location is listed among its processors. The policy also names several US-based sub-processors, including Google, HubSpot and OpenAI. Organisations that need to limit transfers outside the EU should review the sub-processor list and the data processing terms before signing.