Sync.com is a cloud storage service for file sync, sharing and backup, aimed at individuals and teams. Files are accessible from computers, mobile devices and the web. The service offers shared folders with permission controls, a custom-branded client file portal, files on demand through Sync CloudFiles in Windows Explorer and Mac Finder, and real-time backup with restore. Sync describes its core storage as end-to-end encrypted by default and says it does not generally access file data; some optional features may process specific files at a different encryption level.
In its privacy policy, Sync.com, Inc. lists a privacy officer in Toronto, Ontario, for users outside the United States and one in Newark, Delaware, for US users. File data is stored in Canada or the United States depending on the user's data region, while account information is held in Canada and with third-party providers in the United States. No EU region is mentioned. Sync.com is not open source and is hosted by the vendor. European organisations should factor in a non-European provider and storage outside the EU.