Non-EU vendorITSMHeadquarters: US

TeamDynamix: sovereignty score and 8 European alternatives

TeamDynamix is a no-code platform that combines IT service management, IT asset management, digital employee experience, enterprise service management, project portfolio management, conversational AI and integration (iPaaS). The ITSM module includes a service desk with incident, problem, change and release management, a service portal and a knowledge base. The PPM module supports project intake, resource management and reporting. Service management can also be extended to HR, facilities, finance, legal and marketing. TeamDynamix is delivered as SaaS.

The company is based in Columbus, Ohio, in the United States, and is subject to US law, including the CLOUD Act. According to its own website it is a portfolio company of K1 Investment Management. The company's Trust Center lists hosting, data centre regions, GDPR, a data processing agreement and certifications as topics, but its public pages do not state where customer data is stored. The product is not open source. European organisations should confirm the region and the data processing agreement beforehand.

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Sovereignty score

17 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-210
Headquartered in the US: CLOUD Act and FISA 702
Data residency SOV-30
No hosting in Europe (US)
Cryptographic key sovereignty SOV-320
Key management with a non-European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-615
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026

Headquarters	US (US)Verified by hand
EU adequacy decision	Only for companies individually certified under the EU-US Data Privacy FrameworkVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	USVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	NoVendor-stated
Category	ITSM
Type	Product
Website	teamdynamix.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to TeamDynamix

The European alternatives to TeamDynamix come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

25 European ITSM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with TeamDynamix

TeamDynamix is headquartered in the United States. US vendors fall under the CLOUD Act and FISA 702: US authorities can compel access to data, even when that data sits in a European data centre. That is the core of the jurisdictional exposure in our model.

TeamDynamix hosts data outside the EU (US). Personal data therefore leaves the EU, which requires a transfer mechanism under the GDPR and pulls the data residency score down.

TeamDynamix is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs TeamDynamix together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to TeamDynamix?

It depends on your use case. Strong EU alternatives to TeamDynamix include Ardoq, Axxerion (Spacewell Workplace) and ADOIT. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to TeamDynamix?

Yes. Open-source EU alternatives to TeamDynamix include CMDBuild and Combodo iTop. These keep your data fully under your own control and let you self-host if you want to.

Is TeamDynamix GDPR-compliant and where is the data hosted?

TeamDynamix is headquartered in US and hosts data in US. Its GDPR compliance is limited or unclear. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in ITSM

ITSM: IT Service Management — ticketing, CMDB, asset management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

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