ThousandEyes is a platform for monitoring the performance of the internet, networks and cloud applications. It works with two kinds of agents: Cloud Agents, which ThousandEyes installs and maintains and which give outside-in visibility into web applications and API endpoints, and Enterprise Agents, which customers run inside their own infrastructure, for instance in a virtual machine, a container or on Linux. This lets organisations examine the path and availability of traffic between users, networks and third-party services. ThousandEyes is delivered as SaaS and is not open source.
ThousandEyes was acquired by Cisco, a US company, in 2020 and is therefore subject to US jurisdiction, including the CLOUD Act. According to its documentation, the service offers three regions: US1 in Northern California, US2 in Columbus, Ohio, and EU1 in Frankfurt, Germany. An organisation's data resides in the region in which it was provisioned. A European organisation can therefore choose EU1, although the US ownership remains.