UXtweak is a UX research platform that teams use to study users and website behaviour, including through online user tests and by recording and replaying visitor sessions. It is used by researchers, designers and product teams who want to understand how people use a website or app. The service is delivered as SaaS.
UXtweak is provided by UXtweak j.s.a., a Slovak company in Bratislava. According to the vendor, all data is stored in the EU, with one FAQ naming Ireland, and the product is built on the privacy-by-design principle. Under its terms, the customer is the data controller and UXtweak the processor; a data processing agreement is available free of charge on request. The privacy policy states that study invitation emails are processed via Mailgun in the USA, and payments go through Stripe. No parent company or acquisition is known. For a European organisation, this is a European provider with storage inside the EU.