Workato is an enterprise platform for integration and automation. It combines iPaaS, workflow orchestration, API management, B2B/EDI, robotic process automation and low-code apps, complemented by AI features such as Agent Studio and a gateway for governing AI agents. The platform targets larger organisations that want to connect business systems and automate processes. It is delivered as a cloud service, with regional environments and sign-in portals.
Workato, Inc. is headquartered in Mountain View, California, and is subject to US jurisdiction, including the CLOUD Act. The vendor names no overarching parent company; the company is financed by venture investors. Customers choose a region when they sign up. In the European data centre in Frankfurt, which runs on AWS, data is processed and stored only within that region without replication to the US, according to the vendor. Environments for other regions also exist. Workato publishes a data processing addendum and a list of sub-processors. For European organisations, a US provider with a European data region moves data closer to home, but the provider remains under foreign jurisdiction.