Non-EU vendorNetwork & MonitoringHeadquarters: US

xMatters: sovereignty score and 8 European alternatives

xMatters is an incident management platform that alerts the right people and automates response workflows for IT, DevOps and operations teams. The vendor presents it as part of the Everbridge suite, with analytics, automation and AI features that streamline incident workflows. It is offered as a cloud service, and the company publishes a trust centre and a privacy notice.

xMatters was acquired by Everbridge in 2021. Everbridge is headquartered in Burlington, Massachusetts, and was taken private in July 2024 by Thoma Bravo, a US private equity firm. The xMatters website does not state the legal entity, the head office or the hosting regions for customer data. For a European organisation the practical question is whether incident data, which often includes staff contact details and on-call schedules, can be stored in the EU, and under which contract terms.

See the 8 European alternatives ↓Assess your stack with xMatters pre-selected

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Sovereignty score

17 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-210
Headquartered in the US: CLOUD Act and FISA 702
Data residency SOV-30
No hosting in Europe (US)
Cryptographic key sovereignty SOV-320
Key management with a non-European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-615
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026

Headquarters	US (US)Verified by hand
EU adequacy decision	Only for companies individually certified under the EU-US Data Privacy FrameworkVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	USVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	NoVendor-stated
Category	Network & Monitoring
Type	Product
Website	xmatters.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to xMatters

The European alternatives to xMatters come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

41 European Network & Monitoring vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with xMatters

xMatters is headquartered in the United States. US vendors fall under the CLOUD Act and FISA 702: US authorities can compel access to data, even when that data sits in a European data centre. That is the core of the jurisdictional exposure in our model.

xMatters hosts data outside the EU (US). Personal data therefore leaves the EU, which requires a transfer mechanism under the GDPR and pulls the data residency score down.

xMatters is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs xMatters together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to xMatters?

It depends on your use case. Strong EU alternatives to xMatters include Centreon, Checkmk and collectd. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to xMatters?

Yes. Open-source EU alternatives to xMatters include Centreon, Checkmk, collectd and Healthchecks.io. These keep your data fully under your own control and let you self-host if you want to.

Is xMatters GDPR-compliant and where is the data hosted?

xMatters is headquartered in US and hosts data in US. Its GDPR compliance is limited or unclear. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Network & Monitoring

Network & Monitoring: Network monitoring, infrastructure monitoring, log management and observability. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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