EU Sovereignty Score
EU sovereignForms & SurveysHeadquarters: DE

zenloop: sovereignty score and 8 European alternatives

zenloop is a customer experience platform built around the Net Promoter System, used to collect and analyse customer feedback across channels. It groups responses with AI and triggers workflows to act on feedback, for example to win back customers who are about to leave. The product is offered as a cloud service and is operated by zenloop GmbH, based in Berlin, Germany.

The company is German, so its contracts fall under German and EU data protection law. The website footer links to an imprint, a privacy policy and a data processing agreement. The hosting location of customer feedback data and the list of sub-processors were not confirmed on the pages used here. Because the platform uses AI to analyse responses, organisations collecting sensitive customer feedback should check where data is stored and which AI model providers process it before choosing the platform.

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Sovereignty score
71 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-2100
    Headquartered in the EU: European law applies
  • Data residency SOV-3100
    EU-only hosting
  • Cryptographic key sovereignty SOV-360
    Key management with a European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-655
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 10, 2026
HeadquartersDE (EU)Verified by hand
Sovereignty modelVendor-hosted (EU)Verified by hand
Data hostingEUVerified by hand
Open-sourceNoVerified by hand
GDPR-compliantYesVendor-stated
CategoryForms & Surveys
TypeProduct
Websitezenloop.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to zenloop

The European alternatives to zenloop come from our knowledge base of over 6,200 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

41 European Forms & Surveys vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with zenloop

zenloop is headquartered in DE and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so zenloop scores best on data residency.

zenloop is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs zenloop together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to zenloop?

It depends on your use case. Strong EU alternatives to zenloop include 123FormBuilder, AidaForm and Askia. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to zenloop?

Yes. Open-source EU alternatives to zenloop include CryptPad Forms. These keep your data fully under your own control and let you self-host if you want to.

Is zenloop GDPR-compliant and where is the data hosted?

zenloop is headquartered in DE (EU) and hosts data in EU. That makes zenloop an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 10, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Forms & Surveys

Forms & Surveys: Online forms, surveys and feedback tools. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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8 European alternatives to zenloop — GDPR-compliant & EU-hosted · EU Sovereignty Score