Alloy Navigator is an IT service management (ITSM) and IT asset management (ITAM) platform from Alloy Software. It covers a service desk, a self-service portal, change handling and asset management, and is aimed at organisations that want to run these processes in one tool. The vendor offers it as cloud or on-premises software, with editions such as Navigator Enterprise and Navigator Express.
Alloy Software is based in Bloomfield, New Jersey, in the United States, and issues its press releases from there. No owner outside the United States is named. Because the vendor is American, US legal access rules such as the CLOUD Act can apply to data it controls, wherever the servers are located. For a European organisation the deployment choice matters: the on-premises option keeps data within the customer's environment, while the cloud option depends on a hosting location that the website does not specify.