Balsio, formerly BirdyChat, is a chat app for work conversations, aimed at professionals and small teams, particularly those who deal with clients. Users are invited with their work email address, which keeps private phone numbers separate. The app offers one-to-one chats, group chats with threads, workspaces, lists, scheduled messages, and file and link sharing. A REST API and an MCP integration allow bots, scripts and AI assistants to connect. Balsio runs on Mac, Windows, iOS, Android and in the browser. The vendor also announces WhatsApp interoperability across the European Economic Area under the Digital Markets Act, listed as coming soon on its site.
The service is provided by Fyello Productivity SIA, registered in Riga, Latvia, and its terms are governed by Latvian law. The vendor states that Balsio is built and hosted in Europe, without naming the hosting provider or country. Balsio is proprietary software, not open source. The only encryption claim on the vendor's site concerns the WhatsApp function, so organisations needing end-to-end encryption for all chats should ask for documentation.