Bloomreach Discovery is the ecommerce search and product discovery product of Bloomreach. It combines AI-driven site search and intelligent merchandising to help retailers show shoppers relevant products, alongside search intelligence, category pages, product recommendations and A/B testing. It is delivered as cloud-native SaaS that is fully headless and API-first: RESTful APIs, API-based feed ingestion and iOS and Android SDKs let teams build their own storefront experience, and integrations exist for platforms such as SAP Hybris, Salesforce Commerce Cloud, BigCommerce and Shopify. Bloomreach is a member of the MACH Alliance.
Bloomreach is headquartered in Mountain View, California, so it is a US company subject to US law, including the CLOUD Act. Its subprocessor list names hosting providers for Discovery and Content customers: Amazon Web Services in Luxembourg and the United States, and Google in Ireland and the United States, depending on the customer's hosting provider and location. The list does not say whether EU-only storage can be selected, so European organisations should confirm that in writing. Bloomreach Discovery is proprietary software and not open source.