CUX is a digital-experience analytics platform for websites and mobile apps. It ties clicks, scrolling and hesitation to conversion goals, flags signals such as rage clicks and dead zones automatically, and offers pre-filtered recordings, heatmaps and funnels in one view. A distinguishing feature is that the vendor says it combines the analytics with a dedicated UX analyst who reviews the data. CUX is delivered as a hosted web application.
CUX Research Sp. z o.o. is headquartered in Wrocław, Poland, with offices in Berlin and Lisbon. Its privacy policy names OVH as the party that stores the data; the country of storage is not stated. The vendor speaks of GDPR by design and of data masking at element level. The owner of the company could not be established from public sources, and the software is not open source. For a European organisation looking for an alternative to session-replay services from the United States, such as FullStory or Microsoft Clarity, this means a provider based inside the EU. Before use, confirm exactly where the recordings are stored.