e-mergency is a SaaS solution for emergency and crisis management from e-mergency AG of Baar, Switzerland. It is intended for companies, schools and public authorities that want to alert staff, pupils or residents quickly and give clear instructions. At its core is a cloud alarm server that distributes alerts by SMS, push notification, e-mail, voice call and a Microsoft Teams channel. Administrators adapt alert plans, instructions, locations and user groups in a web interface; the smartphone and web apps show instructions, including offline. Functions for lone workers and links to physical emergency buttons complete the offer.
According to the vendor's FAQ, the alarm server and all related data are hosted in Switzerland. e-mergency AG is based in Baar, and no parent company is named. Switzerland is not an EU member state but is an EFTA country with a European adequacy decision for data protection. The privacy statement is displayed through an external widget; in a procurement, ask for the data processing agreement and the sub-processors involved, for example for sending SMS and voice calls.