EU sovereignProduct Feedback & RoadmappingHeadquarters: FI

Feedbackly: sovereignty score and 8 European alternatives

Feedbackly is a customer experience (CX) platform that collects feedback at physical and digital touchpoints, including surveys, NPS and CSAT. It combines this with its own Emotional Value Index (EVI) and journey analytics, and uses AI to link feedback to sales and metadata. Alerts and actions, such as complaint notifications or review requests, can be triggered automatically. Integrations include Slack, Teams, Salesforce and HubSpot. Feedbackly is delivered as SaaS and is an alternative to Medallia and Mopinion.

Feedbackly Oy is based in Helsinki, Finland. No owner outside Finland is named. In its processor policy, Feedbackly acts as processor for customer data and states that outsourced processing is carried out by companies within the EU/EEA; processing outside the EU/EEA takes place only with the customer's consent. The vendor does not name a specific hosting location. A data processing agreement is available, and the vendor describes itself as GDPR compliant.

See the 8 European alternatives ↓Assess your stack with Feedbackly pre-selected

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Sovereignty score

71 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-2100
Headquartered in the EU: European law applies
Data residency SOV-3100
EU-only hosting
Cryptographic key sovereignty SOV-360
Key management with a European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-655
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 13, 2026

Headquarters	FI (EU)Verified by hand
Sovereignty model	Vendor-hosted (EU)Verified by hand
Data hosting	EUVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Category	Product Feedback & Roadmapping
Type	Product
Website	feedbackly.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Feedbackly

The European alternatives to Feedbackly come from our knowledge base of over 8,000 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

26 European Product Feedback & Roadmapping vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Feedbackly

Feedbackly is headquartered in FI and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so Feedbackly scores best on data residency.

Feedbackly is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Feedbackly together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Feedbackly?

It depends on your use case. Strong EU alternatives to Feedbackly include airfocus, Condens and Feature Upvote. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Feedbackly?

Our list of EU alternatives to Feedbackly is mostly commercial options. Browse the category on the map for open-source choices.

Is Feedbackly GDPR-compliant and where is the data hosted?

Feedbackly is headquartered in FI (EU) and hosts data in EU. That makes Feedbackly an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 13, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Product Feedback & Roadmapping

Product Feedback & Roadmapping: Collecting, prioritising and communicating customer feedback and product roadmaps. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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