Non-EU vendorAnalyticsHeadquarters: IL

Glassbox: sovereignty score and 8 European alternatives

Glassbox is a digital experience analytics platform. Its modules include customer journey analytics, session replay, mobile app analytics, performance and product analytics, interaction maps and heatmaps, and funnel and error analysis. It captures user sessions through tagless data capture and offers an AI assistant for searching and summarising them. The vendor targets financial services and insurance in particular, and also positions the product for compliance teams through digital record keeping, alongside marketing, product, customer experience and engineering teams. Glassbox is delivered as a platform with integrations and services.

Glassbox Ltd. is an Israeli company, founded in Israel in 2010 as Clarisite and renamed Glassbox in 2016. It was listed on the Tel Aviv Stock Exchange in 2021 and has been privately held since its acquisition by Alicorn in 2024. Its website lists offices in New York, Petah Tikva (Israel) and Norwich (UK). The public pages consulted do not state where customer data is hosted, so a European organisation should ask for the data processing agreement and sub-processor list.

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Sovereignty score

42 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-250
Headquartered outside the EU (IL)
Data residency SOV-350
Hosting inside and outside Europe (EU, US)
Cryptographic key sovereignty SOV-340
Key management with a non-European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-630
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 6, 2026

Headquarters	IL (OTHER)Verified by hand
EU adequacy decision	Yes — found adequate by the European CommissionVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	EU, USVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Category	Analytics
Type	Product
Website	glassbox.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Glassbox

The European alternatives to Glassbox come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

48 European Analytics vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Glassbox

Glassbox is headquartered in IL, outside the EU. Contracts and data therefore also fall under non-European law. The GDPR applies through contractual terms, but in a conflict with local legislation you have less certainty than with a European vendor.

Glassbox hosts data in EU, US. Exactly what stays within the EU — and what does not — is defined by the vendor's data processing agreement and sub-processor list, not by a setting you control yourself; check those documents for the precise scope, including backups, logs and support access.

Glassbox is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Glassbox together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Glassbox?

It depends on your use case. Strong EU alternatives to Glassbox include Ackee, Adjust and Alceris. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Glassbox?

Yes. Open-source EU alternatives to Glassbox include Ackee, Aptabase and Counter. These keep your data fully under your own control and let you self-host if you want to.

Is Glassbox GDPR-compliant and where is the data hosted?

Glassbox is headquartered in IL (OTHER) and hosts data in EU, US. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 6, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Analytics

Analytics: Business intelligence, data visualisation, web analytics. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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