Glean is an enterprise AI platform that connects to an organisation's applications and data, such as Slack, Google Drive, Jira, Confluence, SharePoint, GitHub and Salesforce. Employees can search across all sources while existing user permissions continue to apply; Glean also offers assistants and agents and supports multiple language models. Infrastructure is separated per customer (single-tenant).
Glean is headquartered in Palo Alto, California (United States). It has two delivery models. With Glean Hosted, the service runs in a dedicated Glean tenant on Google Cloud, in multiple GCP and AWS regions. With Customer Hosted, Glean runs as a managed service inside the customer's own GCP or AWS account, so data stays within the customer's environment; Glean retains support access for debugging. The software itself is not open source. Even when hosted in the customer's own cloud, the supplier remains a US company that operates the service.