Guru is a knowledge management platform that structures, governs and continuously improves company knowledge, so that employees and AI tools can get answers from it. It is used through a web application and is also listed on AWS Marketplace. The platform is aimed at organisations that want to centralise and manage their internal knowledge. Guru Technologies, Inc. is based in Philadelphia, Pennsylvania.
Guru is a US company and is therefore subject to US law, including the CLOUD Act. Its FAQ says that customer content is stored in a database on Amazon Web Services, but it does not name the AWS region, nor the region used for disaster recovery. Guru states that it offers a Data Protection Agreement, uses EU standard contractual clauses, participates in the EU-US Data Privacy Framework and ensures GDPR compliance for EU customers. A European organisation should confirm where its data is stored and whether an EU hosting option is available before storing sensitive internal knowledge in the platform.