LogicMonitor is a platform for monitoring and observability of hybrid IT. It covers network, server, virtual machine, storage, database and SD-WAN monitoring, cloud monitoring for AWS, Google Cloud, Azure, Oracle Cloud and Kubernetes, internet and digital-experience monitoring, and log management. Its AI layer, Edwin AI, adds event correlation and automation. The company describes the platform as SaaS-based, and it is not open source.
LogicMonitor is headquartered in Santa Barbara, California. In 2018 Vista Equity Partners, a US private equity firm, agreed to acquire a majority stake, with Providence Strategic Growth retaining a minority. According to the vendor's data handling supplement, customers choose a service centre when they start: US sites in Oregon and Virginia, London, Dublin or Sydney, so an EU option in Dublin exists. Some supporting services, including hosted compute at Amazon Web Services and several other subprocessors, process data in the United States. As a US-headquartered vendor, LogicMonitor is subject to US jurisdiction, including the CLOUD Act, whichever service centre is selected.