NETWAYS GmbH, based in Nuremberg, provides consulting, support, training and managed services for open-source infrastructure and monitoring software such as Icinga, Grafana, Prometheus, GitLab and Elastic. The company also offers web services, managed Kubernetes environments and events. Services are delivered as a service: the company operates systems for customers and supports the software. NETWAYS is not itself an open-source product, but the tools it supports are, and can be deployed independently of its services.
According to its imprint, the company is seated in Nuremberg, and its website states that its systems run in a data centre in Germany. The imprint names the managing directors but no shareholders, so ownership has not been established. The privacy policy refers to the GDPR, but Google Analytics and Akismet send data to servers in the United States. For a European organisation this means German hosting and an open-source foundation that can also run on its own infrastructure; processing by the named US services needs separate assessment.