Salesforce Flow is the no-code automation capability of the Salesforce platform. Administrators use Flow Builder to create flows, which are automations with the structure of a flowchart. A flow can guide a user through a multi-step process, update related records when a record changes, create tasks, or send a message to an external system when an event occurs. Flow is delivered as part of the Salesforce cloud service rather than as a separate product, and it automates processes around data held in Salesforce and connected systems.
Salesforce is headquartered in San Francisco, California, and is a US company, so US law such as the CLOUD Act can apply to the data it processes. On its Hyperforce infrastructure, Salesforce offers in-country data storage in several regions, including Germany and the United Kingdom. A paid option, the EU Operating Zone, keeps storage and processing of EU customer data within the EU, with support from EU-based personnel. Some products have components in other countries. The software is proprietary. European organisations should check which region and options apply to their org.