SearchStax provides hosted search for websites and applications. Its Managed Search Service runs highly available Apache Solr infrastructure for customers, and its Site Search Solution offers AI-assisted search for websites. The company describes itself as "The Search Experience Company" and lists GDPR, SOC 2 and ISO/IEC 27001 among its compliance credentials. The Managed Search Service is a hosted offering, so organisations do not need to run and scale their own Solr servers.
According to a company directory profile, SearchStax is headquartered in El Segundo, California, and its homepage refers to SearchStax, Inc. No parent company or owner is named. The pages consulted do not state which cloud providers or hosting regions are used, or whether EU hosting is available. As a US company it is subject to US law, including the CLOUD Act. A European organisation storing personal data in its search indexes should confirm the hosting region, the data processing agreement and the sub-processors before use, and compare the managed service with self-operated search infrastructure.