Site Search 360 is a hosted search service for websites, with a separate product for online shops. Organisations use it to run the search function on their site without operating search infrastructure themselves. The provider offers it as an online service. The vendor's public pages do not mention an open-source edition or a self-hosted version.
The service is made by the search specialists behind Zoovu (Germany) GmbH, formerly SEMKNOX, which is based in Dresden, Germany. The website does not state who owns the company. According to the privacy page, server hosting is provided by Hetzner GmbH; the page does not name the countries of the data centres. The provider refers to a pre-signed Data Processing Addendum (DPA). Stripe for payments and HubSpot for website chat are also named as service providers, without stating where they process data. A European organisation should review the DPA and ask for the list of sub-processors before use.