Non-EU vendorCRMHeadquarters: US

Twenty: sovereignty score and 8 European alternatives

Twenty is an open-source CRM for teams that want to shape their customer management to their own needs. Users can define their own objects, fields and views, set up no-code workflows and extend the system with TypeScript apps. It offers an AI chat, and every cloud workspace includes an MCP server that lets AI assistants read and write CRM data. Twenty is available as a managed cloud service and can be hosted on your own infrastructure, for example with Docker Compose.

The code is on GitHub and is mostly licensed under the GNU AGPL v3, with some files under a commercial licence. The company behind the service is Twenty.com PBC. According to its privacy policy, data for the cloud version is currently hosted in Frankfurt (EU), with multiple hosting locations planned for 2026; sub-processors named include AWS and Cloudflare. Organisations that self-host keep full control over location and access. This lets a European organisation combine data sovereignty with a transparent, inspectable codebase.

See the 8 European alternatives ↓Assess your stack with Twenty pre-selected

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Sovereignty score

71 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-210
Headquartered in the US: CLOUD Act and FISA 702
Data residency SOV-3100
EU-only hosting
Cryptographic key sovereignty SOV-390
Self-hostable: encryption keys under your own control
Freedom from lock-in SOV-680
Open source: low switching costs
Source & runtime sovereignty SOV-4 · SOV-675
Source code auditable, forkable and self-hostable

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 9, 2026

Headquarters	US (US)Verified by hand
EU adequacy decision	Only for companies individually certified under the EU-US Data Privacy FrameworkVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	EUVerified by hand
Open-source	YesVerified by hand
GDPR-compliant	YesVendor-stated
Compliance documents	1 published, see belowVendor-stated
Hosting signal	CLOUDFLARENET - Cloudflare, Inc., US (US)Technically measured
Category	CRM
Type	Product
Website	twenty.com ↗

The hosting signal shows the network that serves the vendor's website, often a CDN, and not necessarily where the service or your data is hosted. How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Twenty

The European alternatives to Twenty come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

42 European CRM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Twenty

Twenty is headquartered in the United States. US vendors fall under the CLOUD Act and FISA 702: US authorities can compel access to data, even when that data sits in a European data centre. That is the core of the jurisdictional exposure in our model.

Data is hosted exclusively in the EU, so Twenty scores best on data residency.

Twenty is open source. You can audit the source code, self-host the software and keep the encryption keys under your own control. Switching is easier because data and software are not tied to a single party.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Twenty together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Twenty?

It depends on your use case. Strong EU alternatives to Twenty include ADITO, Axelor CRM and Axonaut. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Twenty?

Yes. Open-source EU alternatives to Twenty include Axelor CRM. These keep your data fully under your own control and let you self-host if you want to.

Is Twenty GDPR-compliant and where is the data hosted?

Twenty is headquartered in US and hosts data in EU. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 9, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

Data Processing Agreement (DPA): twenty.com/privacy-policy

Provenance of the links above:Vendor-stated

Links checked on September 21, 2026.

Digital sovereignty in CRM

CRM: Customer relationship management — sales pipelines, contact management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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