Twist is an asynchronous team messaging app from Doist that organises conversations into threads, with channels, one-to-one chats and an inbox to help prioritise messages. The vendor presents it as a way to reduce interruptions in the working day. Twist is delivered as a hosted service rather than software installed on the customer's own servers.
The product is published by Doist Inc., a US company that lists a Delaware address on its vendor documentation. The privacy link from Twist leads to the Todoist privacy policy, which states that information is processed by employees and service providers in the United States. It refers to EU standard contractual clauses for transfers and to an EU representative. A European organisation should take US jurisdiction into account and assess these transfers against its own requirements for storage and retention.