Uptime.com is a monitoring service for websites and online services. The company's website lists uptime monitoring, API monitoring, synthetic and real-user monitoring, page speed checks, SSL certificate monitoring and hosted status pages. It is offered as SaaS for teams that want alerts when a website, API or certificate fails or slows down, and the company publishes a trust and security centre and a list of sub-processors.
The website gives a postal address in Longboat Key, Florida, so the company is US-based. The website does not name a legal entity, an owner or the locations where customer data is hosted, so these details should be checked in the contract documents. The site links to GDPR and data processing addendum pages, which European customers can use to request hosting and sub-processor information before signing. Monitoring results can also reveal which services and infrastructure an organisation runs.