Coveo offers an AI relevance platform, the Coveo AI-Relevance Platform. It covers AI search, recommendations, personalisation, generative answers, conversational search and a passage retrieval API. It is aimed at solutions for commerce, customer service, websites and the digital workplace and is delivered as a cloud service. According to Coveo, it helps enterprises personalise experiences for customers and employees and unify their data.
Coveo is headquartered in Montréal, Canada, and is publicly traded under the ticker CVO. It also has an office in London. According to a 2022 press release, Coveo uses an AWS region in Ireland, allowing European customers to keep their data within the region. The service is not open source. For a European organisation the provider falls under Canadian rather than EU jurisdiction, and the desired data residency should be fixed in the contract.