imo is an app for video calling, voice calling and messaging. Users hold one-to-one video and audio calls, including international ones, and can send messages. According to the vendor, the service offers end-to-end encryption, disappearing messages and two-step verification. imo is available as an app for Android, iOS, Windows and Mac and runs on the provider's own servers.
The provider is PageBites, Inc., based in Palo Alto, California, in the United States. The company is a subsidiary of Singularity IM, Inc. The privacy policy states that personal data is stored and processed on servers in the United States, Asia and other countries outside the EU and the EEA. PageBites describes itself as controller under the GDPR and uses standard contractual clauses for European users. There is no European hosting option. As a US company, the service is subject to US legislation such as the CLOUD Act, which a European organisation with confidential communications should weigh.