Non-EU vendorITSMHeadquarters: AR

InvGate: sovereignty score and 8 European alternatives

InvGate is an IT service management and IT asset management platform. Its modules cover ticketing, a service catalogue, asset lifecycle management and AI features such as ticket summarisation and a virtual service agent. The product is offered as SaaS and connects to tools such as Microsoft 365, Jira and Slack through native integrations and an API.

InvGate is headquartered in Argentina, outside the EU and the EEA. Its privacy policy notes that personal data may be transferred to and stored in locations outside the EEA. The website says the company aligns its data protection practices with the GDPR and holds ISO 27001:2022 and SOC 2 Type II reports, but it does not name the hosting regions for its SaaS instances. A European organisation should ask for the hosting location and the data processing terms before it stores sensitive service data on the platform.

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Sovereignty score

32 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-250
Headquartered outside the EU (AR)
Data residency SOV-30
No hosting in Europe (OTHER)
Cryptographic key sovereignty SOV-340
Key management with a non-European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-630
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026

Headquarters	AR (OTHER)Verified by hand
EU adequacy decision	Yes — found adequate by the European CommissionVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	OTHERVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Category	ITSM
Type	Product
Website	invgate.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to InvGate

The European alternatives to InvGate come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

25 European ITSM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with InvGate

InvGate is headquartered in AR, outside the EU. Contracts and data therefore also fall under non-European law. The GDPR applies through contractual terms, but in a conflict with local legislation you have less certainty than with a European vendor.

InvGate hosts data outside the EU (OTHER). Personal data therefore leaves the EU, which requires a transfer mechanism under the GDPR and pulls the data residency score down.

InvGate is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs InvGate together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to InvGate?

It depends on your use case. Strong EU alternatives to InvGate include Ardoq, Axxerion (Spacewell Workplace) and ADOIT. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to InvGate?

Yes. Open-source EU alternatives to InvGate include CMDBuild and Combodo iTop. These keep your data fully under your own control and let you self-host if you want to.

Is InvGate GDPR-compliant and where is the data hosted?

InvGate is headquartered in AR (OTHER) and hosts data in OTHER. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in ITSM

ITSM: IT Service Management — ticketing, CMDB, asset management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

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