Pabau is practice-management software for clinics and medical spas, including aesthetics, GP and primary care, dermatology and physiotherapy. The platform combines online booking, digital forms and consent, clinical notes and prescriptions, payments and invoices, staff rotas and reporting. It also includes email and SMS campaigns and AI tools for drafting clinical notes. Pabau is delivered as a web application, with a mobile app (Pabau Go) and a client portal, and integrates with tools such as Stripe, Xero, Google Calendar and Zapier.
Pabau is offered by Hambrand Technology Limited, based in Bedford in the United Kingdom. According to its privacy policy, UK customers' data is held in data centres in London, using AWS and DigitalOcean, and is not processed outside the UK. For customers elsewhere, the policy refers only to appropriate regional data centres. Some sub-processors, such as AssemblyAI, may process data in the US. The software is not open source. For a European organisation, the UK is a third country under the GDPR, so the hosting location and sub-processors are worth fixing contractually.