Product Fruits is a product adoption platform that lets teams guide users inside their own web application without developer involvement. It offers onboarding flows, checklists, product tours and hints, in-app announcements, a knowledge base, a feedback widget, NPS surveys, plus an AI assistant that answers user questions from existing help documentation. It is delivered as SaaS and serves the same purpose as US products such as Appcues or Pendo.
Product Fruits s.r.o. is incorporated under Czech law and based in Prague. According to its sub-processor list, the cloud service runs on Amazon Web Services EMEA SARL in an EU hosting centre. Email delivery (Postmark) and payment processing (Stripe) are listed in the United States, and several sub-processors are US companies. Product Fruits publishes a data processing addendum and states that it is GDPR compliant and ISO 27001 certified. No owner outside the Czech Republic is stated. For a European organisation this is a vendor under EU law; review the US sub-processors in the data processing addendum.