Sematext Cloud is an infrastructure monitoring and log management platform. It combines log monitoring, infrastructure monitoring, distributed tracing, user experience (real-user) monitoring and synthetic monitoring in one product. Sematext also provides consulting, training and production support for Elasticsearch, the ELK stack and Apache Solr. According to the vendor, the product is available both as a hosted cloud service and as an on-premises option.
Sematext is based in Brooklyn, New York, and therefore falls under US law. The hosted service has a US and a European region; agents report to the US region by default, and the European region has to be selected deliberately in the agent configuration, which then uses EU receivers. An organisation that wants to keep data in Europe should therefore choose the EU region explicitly. The documentation states that Sematext Cloud itself is a SaaS that you cannot run yourself; the on-premises option runs in your own environment.