SIGNL4 is a mobile alerting and incident response platform for IT operations and mission-critical environments. Alerts reach teams by push notification, text message, voice call and email, with acknowledgement, tracking and escalation. The platform also offers duty and on-call scheduling, call routing with voicemail, incident chat, postmortem reports and stakeholder updates. It has integrations via email, webhooks and REST APIs, and an Edge Proxy connects on-premises systems to the cloud service. SIGNL4 is delivered as SaaS, with apps for iOS and Android.
SIGNL4 is provided by Derdack GmbH in Potsdam, Germany. According to the vendor, data is hosted in a European Microsoft Azure data centre in Amsterdam. The privacy policy mentions Twilio's EU infrastructure for SMS and voice, but also US providers: Google (Firebase), Recurly and Stripe. A data processing agreement is available for EU customers. SIGNL4 is not open source and cannot be self-hosted.