EU Sovereignty Score
Non-EU vendorITSMHeadquarters: IN

SuperOps: sovereignty score and 8 European alternatives

SuperOps is an IT management platform for managed service providers (MSPs) and in-house IT teams. Its MSP suite combines PSA and RMM in one system for device operations and client management. The ITSuite targets in-house IT teams and offers device visibility, policy enforcement and ticket management. According to the website, the platform is aimed at autonomous IT operations. The products are offered as online services.

Press coverage of a Series C funding round describes SuperOps as headquartered in Chennai, India, with a US office in Dallas. The company has said it will move its headquarters to Texas and that its CEO is moving to the United States. The company's own website does not state its headquarters, legal entity or the hosting location of customer data. The product is not open source. For a European organisation, the Indian headquarters means processing outside the EU, so contractual commitments on hosting and processing are needed.

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Sovereignty score
32 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-250
    Headquartered outside the EU (IN)
  • Data residency SOV-30
    No hosting in Europe (OTHER)
  • Cryptographic key sovereignty SOV-340
    Key management with a non-European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-630
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026
HeadquartersIN (OTHER)Verified by hand
EU adequacy decisionNo — no adequacy decisionVerified by hand
Sovereignty modelVendor-hosted (non-EU)Verified by hand
Data hostingOTHERVerified by hand
Open-sourceNoVerified by hand
GDPR-compliantNoVendor-stated
CategoryITSM
TypeProduct
Websitesuperops.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to SuperOps

The European alternatives to SuperOps come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

25 European ITSM vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with SuperOps

SuperOps is headquartered in IN, outside the EU. Contracts and data therefore also fall under non-European law. The GDPR applies through contractual terms, but in a conflict with local legislation you have less certainty than with a European vendor.

SuperOps hosts data outside the EU (OTHER). Personal data therefore leaves the EU, which requires a transfer mechanism under the GDPR and pulls the data residency score down.

SuperOps is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs SuperOps together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to SuperOps?

It depends on your use case. Strong EU alternatives to SuperOps include Ardoq, Axxerion (Spacewell Workplace) and ADOIT. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to SuperOps?

Yes. Open-source EU alternatives to SuperOps include CMDBuild and Combodo iTop. These keep your data fully under your own control and let you self-host if you want to.

Is SuperOps GDPR-compliant and where is the data hosted?

SuperOps is headquartered in IN (OTHER) and hosts data in OTHER. Its GDPR compliance is limited or unclear. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in ITSM

ITSM: IT Service Management — ticketing, CMDB, asset management. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

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8 European alternatives to SuperOps — GDPR-compliant & EU-hosted · EU Sovereignty Score