Vagaro is a booking and business-management platform for salons, spas and fitness businesses. Businesses use it for online booking, calendar management, pay-later options, a booking website builder (MySite), forms, reports, financing through Vagaro Capital and a branded app. Vagaro also supplies payment hardware such as card readers and cash drawers. Customers can book services, classes, gift cards and memberships through the site and apps for iOS and Android. Vagaro is delivered as a web service.
Vagaro, Inc. is a US company. According to Vagaro's GDPR page, data is stored on servers located in the United States, while its Trust Center refers to multiple data centres in six regions worldwide without naming them. No separate European entity or representative is listed, and the pages describe no transfer mechanism. The software is not open source. A European organisation using Vagaro has customers' personal data processed by a US provider that is subject to US law, including the CLOUD Act.