Viber is a messaging and calling app for individuals and businesses. It offers one-to-one and group chats, voice and video calls, group calls started from a chat, stickers and GIFs, communities, and synchronisation between mobile and desktop. There is also a business offering and a paid calling service, Viber Out. Viber is delivered as an app and is not open source.
The service is provided by Viber Media S.à r.l. in Luxembourg; its parent company is Rakuten Group of Japan, so the ultimate owner sits outside the EU. According to its privacy policy, messages and calls have been end-to-end encrypted since version 6.0, with keys stored only on users' devices; backups are not covered by that encryption. The policy also refers to Rakuten Group's Binding Corporate Rules for data transfers within the group. A European organisation using Viber for business communication should weigh the foreign parent company and these transfer arrangements.