EU sovereignMessagingHeadquarters: DE

360dialog: sovereignty score and 8 European alternatives

360dialog is a WhatsApp Business Solution Provider. It gives organisations API access to the WhatsApp Business Platform and adds a hosted inbox, marketing and service messaging tools, and integrations with automation and CRM software. The company is an official Meta Solution Partner, and its services are delivered as a cloud platform with developer documentation and a management hub.

360dialog GmbH is a German company with its registered seat in Grünwald near Munich. Its legal pages name no foreign parent company. The WhatsApp Cloud API is operated by Meta, so message traffic passes through Meta's infrastructure. Message content is stored in the United States by default, but businesses can select Germany (EU) as storage region per phone number; the United Kingdom and Switzerland are also offered. A data processing agreement is published for clients. For a European organisation, the storage region and the dependency on Meta are the points to weigh.

See the 8 European alternatives ↓Assess your stack with 360dialog pre-selected

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Sovereignty score

59 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-2100
Headquartered in the EU: European law applies
Data residency SOV-350
Hosting inside and outside Europe (US, EU)
Cryptographic key sovereignty SOV-360
Key management with a European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-645
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 12, 2026

Headquarters	DE (EU)Verified by hand
Sovereignty model	Vendor-hosted (EU)Verified by hand
Data hosting	US, EUVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Category	Messaging
Type	Product
Website	360dialog.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to 360dialog

The European alternatives to 360dialog come from our knowledge base of over 8,000 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

29 European Messaging vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with 360dialog

360dialog is headquartered in DE and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

360dialog hosts data in US, EU. Exactly what stays within the EU — and what does not — is defined by the vendor's data processing agreement and sub-processor list, not by a setting you control yourself; check those documents for the precise scope, including backups, logs and support access.

360dialog is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs 360dialog together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to 360dialog?

It depends on your use case. Strong EU alternatives to 360dialog include Balsio, Berty and BundesMessenger. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to 360dialog?

Yes. Open-source EU alternatives to 360dialog include Berty, Conversations (XMPP), Delta Chat and Dino. These keep your data fully under your own control and let you self-host if you want to.

Is 360dialog GDPR-compliant and where is the data hosted?

360dialog is headquartered in DE (EU) and hosts data in US, EU. That makes 360dialog an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 12, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Messaging

Messaging: Personal messaging — chat, group conversations, media sharing. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

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