Appointedd is an online booking and scheduling system. According to the vendor it targets large retail brands, which use it to manage customer bookings and to treat them as a sales channel. At booking it captures customer details through custom questions, supports multiple locations and time zones, offers analytics on measures such as conversion, and has an open API and webhooks. Integrations include payment and retail systems such as Adyen, Stripe, NewStore, Yext and Bambuser. Sign-in is possible with multi-factor authentication, Google SSO or SAML. Appointedd is delivered as SaaS.
Appointedd is based in Edinburgh, Scotland (United Kingdom), and therefore outside the EU. According to the vendor, the platform runs on AWS infrastructure that it describes as EU-based, and the company holds ISO 27001:2022 and Cyber Essentials Plus. The software is not open source and cannot be self-hosted. A European organisation should have the exact hosting location and sub-processors confirmed in writing.