MetaRouter is a server-side platform for collecting, governing and activating first-party customer data. It replaces client-side tags and scripts with server-side pipelines and combines first-party data collection, server-side tag management, identity resolution, consent and schema enforcement, and data transformation, filtering and replay. It sends data to advertising platforms, retail media networks and marketing tools. The vendor targets large enterprises and retail media networks and calls its category Customer Context Infrastructure.
MetaRouter is operated by Nessa Labs, Inc.; a third-party directory places the company in Boston, Massachusetts, in the United States. According to the vendor, the platform runs entirely inside the customer's own cloud account on AWS, Google Cloud or Azure, in a private deployment without shared multi-tenant systems, so data residency follows the cloud regions the customer chooses. The software is proprietary and no open-source edition is described. For a European organisation this allows processing in an EU region, while the software vendor remains a US company.