Optimove is a marketing platform with a customer data platform at its core, helping teams plan, create and optimise customer campaigns and journeys with AI. It orchestrates multichannel journeys, delivers personalised campaigns by email, SMS, mobile, ad networks, web and WhatsApp, offers dynamic personalisation on websites and apps, and links gamification, loyalty and rewards. It targets sectors such as iGaming, retail and e-commerce, online trading, financial services and travel. Optimove is a SaaS service; developers use APIs and SDKs.
Optimove is an Israeli company. According to a Google Cloud case study, the platform has run on Google Cloud since 2019, after earlier opening its own data centres in the US and Europe. The sources consulted do not say which Google Cloud regions are now used for customers. A European organisation is therefore using a non-EU provider with a US hyperscaler as infrastructure; record the region and sub-processors in the data processing agreement.