Raptor is a customer data platform with personalisation for websites and e-mail, including recommendations, merchandising and e-mail triggers. The vendor calls it an agentic customer data platform and states that AI agents are under development. It is offered as a cloud product and, according to the vendor, can run on its own or alongside the Ibexa ecosystem. The contact page also lists an office in Aarhus, Denmark.
Raptor is now part of the Ibexa group, which the contact page places under a headquarters in Oslo, Norway, with regional offices in Paris, Brussels, Aarhus, Cologne and Barcelona. Norway belongs to the EEA, so the group sits within the European legal area. The website states GDPR compliance but does not describe where customer data is hosted or name a hosting provider. The website does not name the majority owner of the group. Organisations should ask for the hosting location and the list of sub-processors before contracting.