Tealium Customer Data Hub is a customer data platform that, according to the vendor, collects, orchestrates and activates customer data across real-time, cloud-first and hybrid architectures. It sits within a product family that includes iQ Tag Management, AudienceStream, EventStream API Hub, DataAccess and Predict ML. It is delivered as SaaS, and a single-tenant private cloud option is available.
Tealium is a US company founded in 2008 and headquartered in San Diego, California, so the CLOUD Act can apply to data it controls. Under its terms, customers choose the region or regions where customer data is hosted, with USA, Ireland, Germany, Japan and Hong Kong listed, which gives European organisations an EU hosting option. The terms also state that certain user data is always hosted in the USA. For data transferred from Europe, Tealium relies on the European Commission's Standard Contractual Clauses. AWS is the infrastructure provider it names. The software is proprietary and not open source, so a European organisation should check region selection and subprocessors when contracting.