Treatwell is an online marketplace where customers book appointments for beauty and wellness treatments at salons and spas. On the website, customers find a provider, choose a treatment, and book a date and time. The company runs country websites for several European markets, including Germany, France, Italy, Spain, the Netherlands and the United Kingdom.
Treatwell is based in London. Its European holding company, Treatwell Holdings B.V., is registered in Amsterdam. According to Recruit's announcement, the Japanese Recruit group acquired all shares in that holding company in 2015; the current ownership structure has not been confirmed. Where customer data is stored and which transfer mechanism applies is not stated in public information. European organisations should check this with the vendor and take the Japanese parent into account in their risk assessment.