Bookwhen is an online booking system that lets organisers schedule and sell places at classes, courses, workshops, events and activities. Organisers publish a hosted booking page, share it by link or embed the booking form in their own website, and receive automated confirmations, reminders and waiting lists. The service is delivered online and a public API is documented.
The data controller named in the privacy policy is Bookwhen Ltd, registered at Belsyre Court in Oxford, England, so the vendor is British and not established in the EU. The policy states that data may be stored and processed in any country where the company operates. Its sub-processor list places Google cloud hosting in the United Kingdom and United States, backups at Amazon Web Services in the EU, and US-based suppliers for several functions. The policy refers to EU and UK data protection law and names an EU representative under GDPR Article 27. The software is not open source, so European organisations should review the sub-processor locations and the data processing agreement before use.