CleverTap is a customer engagement and retention platform. It combines customer data and analytics with personalisation, campaign orchestration and messaging across push notifications, e-mail, WhatsApp and SMS. It is offered as a cloud service with a web dashboard. The company was founded in 2013 in San Francisco.
The privacy policy names WizRocket, Inc., a Delaware corporation, as a contracting entity alongside operating companies in India and Singapore. Because the contracting entity is a US corporation, US legal access rules may apply to it. The customer chooses the production region on a multi-region cloud. The privacy policy refers to the EU Standard Contractual Clauses and to a Data Processing Addendum for customers, but it does not name the regions or data centres. European customers should ask which region is used and whether an EU region is available.